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How To Clean The Printhead On An Hp Officejet 8610

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HP OfficeJet Printers - Fixing Print Quality Problems

This document is for HP OfficeJet 8600 Serial printers, Officejet Pro 8610, 8615, 8616, 8620, 8625, 8630, 8640, and 8660 e-All-in-I printers.

The quality of a printed document or photo is not as expected. The procedures in this document should help with streaked or faded printouts, color or blackness ink not press, documents with blurred or fuzzy text, ink streaks or smears, and other print quality issues.

Solution one: Use genuine HP cartridges

HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you practice not use genuine HP cartridges, the steps in this document might non resolve the outcome. To bank check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Solution two: Permit automatic servicing to complete

Many print quality problems with black ink, such as poor blackness text or issues that occur with a newly installed black cartridge, clear up with the printer's automatic servicing routine. There is cipher you lot need to do. The print quality should start improving in a few hours.

  • If waiting for automatic servicing to complete resolved the issue, you lot practise not need to continue troubleshooting.

  • If waiting for automatic servicing to consummate did not resolve the issue, go along to the next solution.

Solution three: Bank check the newspaper

Follow these guidelines to make sure that the paper you lot are using is advisable for the impress job. If information technology is non, reload the printer with an advisable paper type.

  • Load the paper print side down in the input tray. Many papers have printing and nonprinting sides, such as photograph newspaper and envelopes. Unremarkably, the smoother side is the "print side," and sometimes the not-impress side has a logo of the newspaper manufacturer on information technology.

  • Practise not employ wrinkled or curled newspaper. Use only make clean, wrinkle-gratis paper.

    Do not use wrinkled paper

  • Utilise the correct paper type for your project.

    • For everyday text documents, plain paper with ColorLok technology works well. Paper with ColorLok engineering science is industry-standard newspaper that works well with HP ink.

      ColorLok logo

    • For documents with dumbo press, such every bit high dissimilarity graphics or photos, utilize HP Advanced Photograph Paper for best results.

    • Some newspaper might not absorb ink too every bit others. If your prints smear hands, make sure you are using a recommended newspaper.

  • Shop photo paper in its original packaging within a resealable plastic bag. Store the paper on a flat surface in a cool, dry place. Load 10-20 sheets of photo paper but when you are ready to print, and then put the unused paper back in the packaging.

  • Endeavour using a dissimilar paper. This determines if the trouble is related to the paper.

note:

Inappropriate newspaper usually causes vertical streaks in printouts (or if the trouble occurs on a copy, muddied scanner glass unremarkably causes the upshot). Practice non supplant cartridges to ready vertical streaks.

Examples of horizontal streaks and vertical streaks in the printout

Figure : Horizontal streaks in printout

Image: Horizontal streaks.

Go on with the following troubleshooting steps if your printout contains horizontal streaks or other print quality bug besides vertical streaks.

Figure : Vertical streaks in printout

Image: Vertical streaks.

Practise non supersede cartridges for vertical streaks in a printout. Instead, check the paper as described before in this document or search for a document that covers this effect.

After trying the preceding guidelines, try press again.

Solution four: Check the print settings

Check the print settings to make sure that they are appropriate for your print task.

Solution five: Bank check the estimated ink levels, and then replace any depleted cartridges

In general, low ink levels should not impact print quality. Your printer stops and displays a message when ink levels get likewise low. However, the printer might nevertheless perform a limited amount of printing in 'backup mode' at low ink levels. In backup mode, blacks might not be as dark, or printouts might exist in grayscale (shades of gray with no color). Replace any low ink cartridges if backup mode printing is unacceptable.

Pace i: Check the estimated ink levels

Cheque the estimated ink levels through the command panel.

On the printer control panel, affect the Ink Level Indicator icon .

The control panel displays estimated ink levels.

Figure : Example of the ink level brandish with full cartridges

Image:  Example of the ink level display with full cartridges.

note:

Ink level warnings and indicators provide estimates for planning purposes merely. When an indicator shows depression ink levels, consider having a replacement ink cartridge available to avoid possible press delays. Y'all exercise non need to supercede ink cartridges until you are prompted to.

  • If none of the ink cartridges are depression on ink, you lot do not need to replace them still. Proceed to the side by side solution.

  • If any of the ink cartridges are low on ink, continue to the next step to replace them.

Step 2: Replace any depleted cartridges

Supervene upon any depleted cartridges, and so attempt to print again.

  1. Turn on the printer.

  2. Place your fingers into the slot on the left side of the printer, and then pull to open up the cartridge admission door.

    The wagon moves to the left side of the printer.

      Image: Open the cartridge access door.
    1. Slot for opening the cartridge access door

  3. Expect until the carriage is idle and silent.

  4. Button in on the front of the cartridge to release information technology, and then pull it toward you lot to remove information technology from its slot.

    Image: Remove the cartridge from its slot.

  5. Remove the new cartridge from its package.

  6. Hold the new cartridge then that the cartridge contacts face the printer.

  7. Slide the new ink cartridge into its slot, so gently push button it forward until it snaps into place. Make certain the letter on the ink cartridge matches the letter on the slot.

    circumspection:

    Exercise non lift the latch handle on the railroad vehicle to insert ink cartridges. Doing so could crusade the printhead or ink cartridges to be incorrectlyseated, which could damage the print mechanism and crusade printing problems.

    Image: Insert the ink cartridge into its color-coded slot

  8. Repeat these steps to install any other new cartridges.

  9. Close the cartridge access door.

    Image: Close the cartridge access door

Solution six: Print and evaluate a diagnostic page, and then troubleshoot defects

Print a Impress Quality Diagnostic Page, so evaluate the results.

Step i: Impress a Print Quality Diagnostic Folio

Impress a Print Quality Diagnostic Page to identify the print quality issue.

  1. Load plain white newspaper into the tray.

  2. On the printer control panel, swipe the display to ringlet to Setup, and and so affect the Setup icon (). The Setup menu displays.

  3. Swipe the display to scroll to Impress Reports, and and then impact Impress Reports.

  4. Impact Print Quality Report. The printer prints a examination page.

    Figure : Instance of a Print Quality Diagnostics Page

    Image: Example of a Print Quality Diagnostics Page.

Stride 2: Examine Exam Design ane

Examine the gray columns in Test Pattern 1.

Figure : Test Design ane with white gaps in the columns

Image: Test Pattern 1 with white gaps in the columns.

  • If the columns in Exam Blueprint 1 display nighttime lines or white gaps where the arrows are pointing, continue to the side by side step.

Footstep 3: Align the printhead

Employ an automated tool to align the printhead.

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the display to curlicue to Setup, and then touch the Setup icon (). The Setup menu displays.

  3. Swipe the brandish to ringlet to Tools, and then touch Tools.

  4. Touch Marshal Printhead.

  5. After the printer prints the alignment page, touch OK, and and so recycle or discard the alignment page.

  6. Print another Print Quality Diagnostic Page to run across if the issue is resolved.

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the brandish to scroll to Setup, and so touch the Setup icon (). The Setup card displays.

  3. Swipe the display to scroll to Print Reports, and and so bear on Print Reports.

  4. Touch Print Quality Report. The printer prints a test page.

  • If in that location are no defects on the page, yous do non need to continue troubleshooting.

  • If there are still dark lines or white gaps where the arrows are pointing in Test Pattern one, continue to the adjacent pace.

Step 4: Calibrate the linefeed

Utilize an automatic tool to calibrate the linefeed.

  1. On the printer command console, swipe the display to coil to Setup, and then touch the Setup icon (). The Setup menu displays.

  2. Swipe the display to scroll to Tools, and then touch on Tools.

  3. Touch Calibrate Linefeed.

  4. After the printer prints a test folio, bear upon OK, then recycle or discard the exam page.

  5. Print some other Print Quality Diagnostic Folio to see if the upshot is resolved.

  1. Load plain white paper into the tray.

  2. On the printer command panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup carte du jour displays.

  3. Swipe the brandish to scroll to Print Reports, and then touch Print Reports.

  4. Bear on Print Quality Report. The printer prints a test page.

  • If in that location are no defects on the page, you lot do not need to continue troubleshooting.

  • If the lines in Test Pattern two are non straight and connected, continue to the side by side pace.

Step 5: Examine Test Pattern 2

Evaluate Exam Design two to brand sure that the lines are straight and connected.

Figure : Test Pattern 2

Image: Test Pattern 2.

  • If the lines in Examination Blueprint 2 are straight and connected, skip to the step to examine Test Design iii.

  • If the lines in Test Blueprint 2 are not directly and connected, go along with the steps to align the printhead.

Step 6: Marshal the printhead

Use an automated tool to marshal the printhead.

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the display to coil to Setup, and and then touch the Setup icon (). The Setup card displays.

  3. Swipe the display to roll to Tools, and and then touch Tools.

  4. Touch Align Printhead.

  5. Subsequently the printer prints the alignment page, impact OK, and so recycle or discard the alignment folio.

  6. Impress another Print Quality Diagnostic Page to see if the result is resolved.

  1. Load apparently white paper into the tray.

  2. On the printer command console, swipe the display to ringlet to Setup, and and so bear on the Setup icon (). The Setup menu displays.

  3. Swipe the display to gyre to Impress Reports, then touch Print Reports.

  4. Touch Print Quality Written report. The printer prints a test folio.

  • If the lines in Examination Blueprint ii are directly and connected, there is no demand to continue troubleshooting.

  • If any of the color blocks in Test Blueprint 3 show white lines or are faded or missing completely, continue to the next footstep.

Footstep 7: Examine Test Design 3

Examine the colour blocks in Test Design 3 on the Print Quality Diagnostic Page.

Figure : Test Pattern iii with a missing color cake

Image: Test Pattern 3 with a missing color block.

  • If the colour blocks in Test Blueprint three do not show white lines, and are non faded or missing, skip to the solution to check the prototype.

  • If whatever of the color blocks in Test Design 3 prove white lines or are faded or missing completely, continue with the steps to clean the printhead.

Step eight: Clean the printhead

Use an automated tool to make clean the printhead.

caution:

Never turn off the printer when ink cartridges are not installed. To avoid bug that crave cleaning the printhead or that tin can damage the ink system, always supersede ink cartridges equally shortly as possible, and e'er plough off the printer using the Power button.

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the display to curl to Setup, and and so touch the Setup icon (). The Setup bill of fare displays.

  3. Swipe the display to curlicue to Tools, and and then touch Tools.

  4. Bear on Make clean Printhead. There are 3 cleaning stages. A examination page (different from the Print Quality Diagnostics folio) prints between each cleaning phase. Do not employ this test folio for analysis. Touch No when prompted to continue the next level of cleaning.

    note:

    Mechanical noises during the cleaning process are normal.

  5. Print another Print Quality Diagnostics Page to determine if the issue is resolved.

  1. Load evidently white paper into the tray.

  2. On the printer control panel, swipe the display to curlicue to Setup, and then bear upon the Setup icon (). The Setup menu displays.

  3. Swipe the brandish to scroll to Print Reports, and so touch Print Reports.

  4. Touch Print Quality Study. The printer prints a examination page.

  • If there are no defects in Test Pattern iii, you exercise non need to continue troubleshooting.

  • If there are defects in Test Pattern 3, endeavour cleaning the printhead over again.

  • If in that location are yet defects in Exam Design iii afterwards another cleaning, you tin can attempt to clean the printhead over again or skip to the solution to service the printer.

Solution seven: Cheque the image

Check the epitome for any print quality issues.

  • If y'all do not come across defects on the test folio, the print machinery and ink cartridges work correctly. Do not continue the troubleshooting steps in this certificate. If printouts are still unsatisfactory, try the following general print quality guidelines.

    • Make certain that the image y'all are press has sufficient resolution. Images that are enlarged too much might announced fuzzy or blurry.

    • If the issue is confined to a band near the edge of a printout, utilise the software you installed with the printer or another software plan to rotate the image 180 degrees. The problem might not brandish on the other end of the printout.

  • If you see one or more of these defects on the exam folio, continue to the side by side step.

Solution eight: Supervene upon the printhead

If you take completed all of the troubleshooting steps and are withal experiencing a problem, supervene upon the printhead.

caution:

Wait until you take a new printhead associates available before removing the cartridges. HP recommends that y'all do non leave the cartridges outside the printer longer than thirty minutes. This could impairment both the printer and the cartridges.

Step ane: Check the printhead warranty status

If you lot have a defective cartridge or printhead, information technology might exist under warranty. To bank check the warranty on your ink or toner supplies, go to Printer and Folio Yield Overview, and so review the express warranty information for your supplies.

Step ii: Order the printhead

If HP replaces your printhead associates under warranty, you will receive a kit with a new printhead assembly, instructions, and a full set up of SETUP ink cartridges. If you are an HP Instant Ink subscriber, you might likewise receive a new set up of Instant Ink cartridges. You must install the SETUP ink cartridges kickoff, or an ink cartridge fault occurs.

  1. If yous are in Asia Pacific, the site directs you to a service centre in your area.

  2. Search for your printhead number.

    • In Canada, Latin America, and United states, search for CR322A.

    • In Europe, Middle E, and Africa, search for CR324A.

  3. Follow the instructions to gild the printhead assembly.

Stride iii: Replace the printhead

  • If these steps resolved the issue, you practise not need to go along troubleshooting.

  • If the issue persists, continue to the next solution.

Solution nine: Service the printer

Service or replace your HP product if the issue persists later completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you lot will be directed to a local service heart in your area.

To confirm your warranty condition, get to HP Production Warranty Cheque. Repair fees might apply for out-of-warranty products.

annotation:

Keep a impress sample that shows the problem. If the ink cartridges, printhead, or printer is replaced under warranty, the back up agent volition request the impress sample. If the printer is returned to HP, the print sample must be returned with the printer. Place the sample in the output tray when you parcel your printer for aircraft.

How To Clean The Printhead On An Hp Officejet 8610,

Source: https://support.hp.com/id-en/document/c04089796

Posted by: kellywalway.blogspot.com

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